Parking
New parking system at Sainsbury’s in Redhill: what shoppers need to know
Shoppers at Sainsbury’s in Redhill are getting used to a new way of parking, and the rules depend entirely on how long you stay.
Under the arrangements now in place at the store’s car park, drivers staying under one hour do not need to visit the pay station at all. Anyone staying longer than an hour has to enter their vehicle registration at the machine — and can claim the cost back at the checkout if they spend enough in store.
The details below are taken from the information displayed at the car park itself. Signage can change, so it is always worth reading the notices at the machine before you leave your car.
How the new system works
Staying under one hour:
- There is no need to visit the pay station.
- Park, shop and go as normal.
Staying over one hour:
- Enter your vehicle registration at the pay station.
- Pay for your parking and collect a refund voucher.
- There is no need to display a ticket in your vehicle.
- The machine does not give change, so exact amounts are needed.
Because the system works from your registration rather than a ticket on the dashboard, the number plate you type in has to be right. It is worth checking it before you walk away from the machine.
Getting your parking refunded
Drivers who pay for a longer stay can get that money back if they spend in store.
Spend £10 or more at Sainsbury’s and the parking fee can be refunded at the checkout, on production of the voucher collected from the pay station. Keep hold of the voucher — without it there is nothing to present at the till.
Delivery riders have moved out of the town centre
The car park has also become the backdrop to a second parking story.
Since the new Restricted Parking Zone came into force in Redhill town centre, delivery riders waiting for orders in the pedestrian area have been receiving Penalty Charge Notices. Several riders have since been seen gathered outside Sainsbury’s instead, near the cycle parking area.
It is a practical response to the new restrictions rather than an official arrangement, and it is not clear how long it will last.
Frequently Asked Questions
Do you have to pay to park at Sainsbury’s in Redhill?
Not for stays under one hour. Drivers staying under an hour do not need to use the pay station at all. Longer stays have to be paid for at the machine.
What happens if I stay longer than an hour?
You need to enter your vehicle registration at the pay station, pay for your parking and collect a refund voucher.
Can I get my parking fee refunded?
Yes. Spend £10 or more in store and show your voucher at the checkout, and the parking fee can be refunded.
Do I need to display a parking ticket in my car?
No. The system records your vehicle registration, so there is no ticket to display in the windscreen.
Why are delivery riders parking outside Sainsbury’s?
Riders waiting in the town centre pedestrian zone have been receiving Penalty Charge Notices under the new Restricted Parking Zone, and several have moved to the area near the cycle parking outside the store.
Have you used the new system?
Has the change made parking easier, or caught you out?
If you have used the new pay station, or have photos or video of how the car park is working, you can send them to Surrey Extra. More local news from Surrey is on our news page.